• Making AI work for your business

    Published On: September 1, 2025Categories: Business, Shop Talk

    Nelson Valderrama asks Claude AI to create a sample of a cost optimization analysis, based on a simulated small shade fabrication shop. The numbers in this graphic do not represent real data, but rather it illustrates what Claude can produce. Photo: Nelson Valderrama Most companies likely would welcome an employee with a doctorate who works [...]

  • The floating shop rate

    Published On: July 1, 2025Categories: Business, Features, Shop Talk

    Over the past 20 years, the question I’m asked most often by canvas makers, upholsters and my students is “How much should I charge for this project?” Daily, someone is asking that question on the Advanced Textiles Association forums and industry Facebook groups. As business owners, we must consider several factors, such as: Markup, Hourly [...]

  • Positive recruiting practices

    Published On: May 1, 2025Categories: Business, Shop Talk

    As the recruiting manager for Made in the Shade Tent Rentals, I embody the first hurdle on the road to employment. If 100 people apply for one job, close to a quarter will make it to the first interview with me over the phone.Of that quarter, fewer than half will make it to an in-person [...]

  • Staying thirsty and curious

    Published On: March 1, 2025Categories: Business, Shop Talk

    Photo: 74311385 © Rawpixelimages | Dreamstime.com I was recently speaking with one of my coaching clients and the subject of professional curiosity came up. Curiosity is a catalyst for creativity, problem-solving and continuous improvement.  By creating a culture of curiosity, we can tap into the collective creativity of the people who work with us and for [...]

  • Four-dimensional leadership

    Published On: January 1, 2025Categories: Business, Shop Talk

    Traditional leadership philosophies focus on what it takes for a leader to have sway over a team, to drive toward an outcome and to create coordinated movement. These aspects of reaching a goal are critical components of leadership, but they are one-dimensional. Four-dimensional leadership asks leaders to enhance their abilities by developing additional leadership dimensions, [...]

  • Tap into the creativity of your team

    Published On: September 1, 2024Categories: Business, Shop Talk

    ID 105098069 © Peshkova | Dreamstime.com When we think of assets in an organization, our thoughts generally lean toward the accounting definitions. We have cash tied up in inventory and accounts receivable. We have cash tied up in equipment or other fixed assets. And, we have cash tied up in, well, cash. These are all [...]

  • How to use AI for marketing

    Published On: July 1, 2024Categories: Business, Shop Talk

    Full disclosure, I’m not really a marketing guy. When I started AP Consulting more than two years ago, I had no idea what I was doing. And as much as I would like to say I know everything now, I don’t. And that’s OK. The internet is the most extensive repository of human knowledge to [...]

  • Prevent your small business from being hacked

    Published On: May 1, 2024Categories: Business, Shop Talk

    What we now call “hacking” has been around almost as long as humans have existed. Today’s version focuses on technology, but the behavior takes many forms that even go back to the story of the Trojan horse. Hacking is simply the act of exploiting a weakness to gain access to something, whether that is in [...]

  • Dealing with difficult customers

    Published On: March 1, 2024Categories: Business, Shop Talk

    Every business at some point is forced to deal with difficult customers. Perhaps they are unhappy with the level of service, the product or a member of your team. Or maybe their expectations are just unrealistic. Understanding how to navigate challenging interactions, however, can turn a negative situation into a positive experience that builds stronger [...]

  • Small business smarts during career transitions

    Published On: January 1, 2024Categories: Business, Shop Talk

    Our industry has many examples of successful marine fabricators closing their shops and becoming employees of larger companies. The specific lessons learned as a marine fabricator/business owner include time management, finances and accounting, and strategic sales and marketing—all critical skills that will help fabricators excel in the corporate world.   Ironically, when you examine the [...]