The only “tall ship” I’ve ever been on is the USS Constitution. We were in Boston following a week of horse riding in the Green Mountains of Vermont, and it felt good to get my feet back on the ground. The main thing I learned touring the fabled vessel was that no matter how tall [...]

As marine fabricators, you sell both products and services, and sales proposals are probably part of your business. Proposals educate prospective customers, motivate them to buy, and ultimately inspire them to establish and deepen a business relationship with you. What makes a great sales proposal? For starters, it: Establishes your credibility, providing evidence to your [...]

Canvas Designers CEO Mike Erickson, MFC, gives IFAI Expo attendees training and tips on crafting a quality enclosure for customers. “Working with Rigid Enclosures,” presented Oct. 7th at IFAI Expo 2015 in Anaheim, gave attendees an opportunity to learn some tips from the owner of Canvas Designers Inc., Riviera Beach, Fla., the largest custom marine [...]

Social media is a tool that can directly tie conversions to the efforts you set aside to utilize its potential. There are two main sectors of social media that businesses of all sizes can utilize to market their products and services: organic and paid. “Organic social” is the free, content side of social media. The [...]

Theen ... via Compfight cc Most companies run on credit to sustain their initial business expenses. They file for a business loan to cover liabilities for the following: purchasing inventory and equipment or credit to support expansion. Previously, we have highlighted various places where businesses can get a loan, including banks and federal [...]

There are dozens and dozens—maybe hundreds—of Customer Relationship Management (CRM) software programs on the market. And it seems that most are difficult to use. In terms of navigating the programs, many CRM packages seem to be rated along an arc of complexity, from user-unfriendly to totally impossible to use. One well-known program, Salesforce, is often [...]

Although the Affordable Care Act (ACA) has been around since 2010, and despite more than 50 congressional attempts to repeal it, its shaky financial footing may do it in. According to a report from the Urban Institute, a Washington, D.C.-based think tank, small businesses are among those most vulnerable to steep health-care cost increases affecting [...]

Preparing for seasonal lulls includes finding ways to generate income when business slows. One way is to encourage customers to put off certain types of projects until the off-season. Discounts Mark Hood, MFC, of Hood Marine Canvas and Training, Merrimac, Mass., uses this tactic for customers requesting interior or cushion work. Offering a discount for [...]

Fabricators stress caution when extending credit to customers. On the surface, it sure seems like a slam-dunk decision for a marine fabrication shop to not extend credit to customers. “Let’s see, when you write off thousands and thousands of dollars—maybe even $100,000 over the 30-year life of the company—you start to think about giving anybody [...]

It seems like, in the wake of big corporate scandals, a heightened awareness of business ethics pervades organizations of every size. Most ethical dilemmas, however, aren’t that momentous or dramatic. They’re rooted in commonplace business activities you and the people around you encounter every day. How do you manage the ethical dilemmas you face? A [...]