Regaining control over job scheduling

January 1st, 2022

For Canvasworks Inc., located in Cokato, Minn., moving projects like this bimini top with front and side windows out the door as promised depends on a detailed understanding of how long jobs realistically take to complete, employee skill sets and strategic scheduling based on staff availability. Photo: Canvasworks Inc. Moving projects out the door when […]

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Bedding projects that wow

July 1st, 2021

There are many factors to keep in mind when designing a bedding project, such as how the fabrics used contribute to the overall impression of the space. Particular care must be taken when mixed fabrics and textures are selected by the client for the bed in order to ensure they mesh well together, as shown […]

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Company values that increase a company’s value

September 1st, 2020

Your shop can be loaded with employees having outstanding skills, but without a supportive, positive environment, low morale and turmoil can thwart all efforts to succeed.  by Pamela Mills-Senn Pre-pandemic, SewLong Custom Covers in Salt Lake City, Utah, focused on interior and exterior marine textiles and boat covers. But when the pandemic hit and the […]

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Digital determination

July 1st, 2020

Adding automation can prove challenging, with costs to consider, processes to change and nervous employees to reckon with. Still, fabricators who have taken the leapsay there’s no other way to go.  By Pamela Mills-Senn When Darren Arthur, owner of Nautilux Custom Canvas LLC in Hazlet, N.J., purchased a single-fly Aeronaut cutter eight years ago—his first […]

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Gain and retain: creating a rewarding culture for employees

December 6th, 2019

Today’s tight labor market can turn employees fickle, posing challenges for companies that need to maintain a strong and skilled workforce. But with the right approach—and good benefits and wages—employers can keep ‘em coming back. by Pamela Mills-Senn An associate guides a customer through Milliken’s Innovation Gallery located at its global headquarters, the Roger Milliken […]

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Additional services enrich relationships and bottom line

December 6th, 2019

Adding services to core offerings can provide a way to cement customers to your business, meeting more of their needs and strengthening your appeal—and bottom line—in the process. As an online retailer and wholesaler for upholsterers, sewers and DIYers, Sailrite offers a variety of tools, hardware, kits and other supplies, in addition to its proprietary […]

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Finders, keepers: long-term customer loyalty

December 6th, 2019

Attracting customers in the market for shade products is one thing; retaining them for future business is another. Managing both objectives requires establishing connections that are meaningful and lasting.  by Pamela Mills-Senn A quick Google search on “connecting with customers” reveals all sorts of advice, usually in the form of the “seven best ways,” or the […]

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Finders, keepers: long-term customer loyalty

November 1st, 2019

Attracting customers in the market for shade products is one thing; retaining them for future business is another. Managing both objectives requires establishing connections that are meaningful and lasting.  by Pamela Mills-Senn A quick Google search on “connecting with customers” reveals all sorts of advice, usually in the form of the “seven best ways,” or the […]

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Automation advantages

September 1st, 2019

Technology solutions offer marine fabricators expanded capabilities, opportunities for greater creativity, and new project and market options. By Pamela Mills-Senn  Ask Thomas Carlson, manager of Tulsa, Okla., Carlson Design Corp., about his number one competitor and he offers up a surprising response.  “It’s a pair of scissors. Most of our customers have been cutting manually […]

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Planning and pricing are key to making custom projects pay off

May 1st, 2019

Custom projects offer fabricators a numbers of advantages, such as interesting work, a broader customer base and a reputation as a can-do company. The owner of this 2003 Chaparral 232 Sunesta had a simple request of Southern Stitch Canvas & Upholstery—make it new. Shown here is the one-of-a-kind, hand-crafted, tailor-trimmed interior featuring textured material and […]

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