The romance of the water

September 2nd, 2014

On-water repairs aren’t for everyone, but some fabricators are finding business to be lucrative. Question: Do you respond to your customers’ repair needs by hopping in your boat and going to their boats to do the work? Range of answers: “Sounds like fun” to “Nope” to “Oh my God!” Charles Klein, owner of Dorsal LLC […]

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Repair or Replace? Part 1: Posing the Question

March 1st, 2014

A customer wanders into your store with a tattered and torn bimini top in hand—one that obviously has seen better days. Although the boat owner requests repairs be done to his beloved top, your better judgment foresees the need for a complete replacement. So how do you handle this situation? How do you ensure your […]

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