Too quick to click?

March 1, 2016

Customer Relationship Management programs can help keep the work flowing. On certain days, do you have too many clients with too many boats with too many customized needs? Do you forget whether it was John Larson or Joe Larson who needed the eight blue-striped cushions by June 15? Or do you lose track of inventory? …

CRM programs run the gamut

February 1, 2016

There are dozens and dozens—maybe hundreds—of Customer Relationship Management (CRM) software programs on the market. And it seems that most are difficult to use. In terms of navigating the programs, many CRM packages seem to be rated along an arc of complexity, from user-unfriendly to totally impossible to use. One well-known program, Salesforce, is often …

On-the-job training vs. classroom workshops

July 1, 2014

Both have their advocates. Hear from the experts in the marine fabrication industry to see which fits your business. What is the best route to become a skilled marine canvas fabricator? Focused classes or on-the-job training? For Mark Hood, owner of Hood Marine Canvas in Merrimac, Mass., taking a series of focused classes is the …