Follow these four steps to increase shop efficiency and boost your bottom line.

By Sigrid Tournquist

The secret to an efficient shop boils down to understanding chargeable time versus non-chargeable time—and then doing whatever possible to decrease non-chargeable time. How the workspace is arranged, whether or not workers can easily find and access what they’re looking for, and whether or not they have a clear and specific work order process all play a part in designing a workplace where time is not wasted and the profit margin grows.